--- title: "Forward Deployed Engineer — Vooban" url: https://vooban.com/en/careers/forward-deployed-engineer language: en translation: https://vooban.com/carrieres/stratege-en-ingenierie-de-solution-fde --- Labs Full Time # Forward Deployed Engineer Offices Montreal / Quebec city [Apply](https://vooban.com/en/careers/join-us/forward-deployed-engineer) [All positions](https://vooban.com/en/careers) Drive the adoption of our new product : transform complex customer challenges into strategic AI architectures. ## DESCRIPTION At Vooban, we don’t just deliver AI solutions: we help organizations learn to build, run and evolve them on their own. A Canadian leader in applied artificial intelligence, Vooban supports large institutions in their technological transformation by sharing what already makes us strong: applied AI, agentic architectures and the industrialization of software development. Our role isn’t only to deliver advanced systems, but also to pass on our know-how. We help our partners’ teams adopt the methods, architectures and practices that let them make full use of AI in their technology processes. Joining Vooban means joining a team of experts who build advanced AI systems while helping the teams around them grow their skills. If you love building as much as teaching, and innovating as much as helping the teams you work with move forward, you’ll find a unique environment at Vooban. ### The role As a Forward Deployed Engineer, you bridge Vooban’s agentic product and the reality of one of our strategic clients. Rather than delivering a generic solution and waiting for it to adapt to the client’s environment on its own, you go into the field, understand their workflows and shape the deployment around their real constraints. You see that a compliance process is blocking the adoption of an agent, so you adjust the context and the structure of its inputs before it becomes a problem; you sense that a client team is afraid of losing control to an agent, so you build the training that takes them from doing the work to supervising it. You work in a tight loop with the developers, the Product team and the other members of your Forward Deployed Team (FDT), and directly with the client’s stakeholders, from the executive level to the field. You will therefore act as deployment strategist, coach and change facilitator all at once, guiding client teams toward real adoption of the solutions rather than a mere go-live. The success of your work is measured by that adoption in the field, not only by the technical delivery. You operate at the heart of a strategic partnership with one of our clients, in a new role whose scope keeps being refined as the FDT learns from the field. Nobody dictates the roadmap to you: you assess the client team’s maturity, make the technical trade-offs with the developers and decide where to focus first. It’s an environment for people who find ambiguity energizing rather than uncomfortable, and who enjoy explaining an architecture choice to an executive as much as debating a knowledge base engine with a developer. The stakes are high: what you build here, in this demanding context, is meant to make its way into the Product backlog and benefit all of Vooban’s clients. ### What you’ll do - Design and run discovery and technical workshops with the client’s stakeholders (executive, operational and technical levels). - Understand and map complex processes and workflows to identify opportunities for agentization and for deploying solutions that meet the client’s needs. - Define the context engineering of each agent: structure the expected inputs and outputs (machine readable) by getting the information from the right people, developers and non-developers alike. - Design roadmaps and strategies to deploy, adapt and customize Vooban’s product to each client’s technology environment (mostly on-prem deployments, sometimes SaaS). - Step in ahead of Product releases to anticipate how they will fit the client’s environment, and afterwards to follow the deployment strategies and measure their impact. - Working with the developers, identify the relevant technical alternatives, their pros, cons and risks, and make the trade-offs with the client (e.g. choosing a knowledge base engine in a high-compliance context). - Equip client teams through webinars, training programs and co-developed content, as a coach and trainer. - Assess the client teams’ maturity, needs, resistance and fears, and propose strategies to move them from the role of doer to the role of agent supervisor. - Drive the feedback loop to Product: when an agent built for one client has broader reach, propose adding it to the Product backlog so that every client benefits. - Work closely with the other members of the FDT, Product, GTM, Customer Success and the Agent Dev teams. - Master AI tools and proactively build them into your work, showing interest and initiative to get the most out of them. ### What we’re looking for - Strong technical skills combined with real versatility: the product is designed to be platform-agnostic (GitHub Copilot, AWS Bedrock, Claude/Anthropic). - Knowledge of agentic systems and modern AI ecosystems (LLM, RAG, agent orchestration). - Knowledge of on-prem deployment contexts and the governance, security and compliance issues that come with them. - Bilingual in French and English (required: technical exchanges with a wide range of audiences). ### Education and experience - Bachelor’s degree in computer science, software engineering or a related technical field (or equivalent experience). - At least 10 years of experience in digital transformation. - At least 5 years of hands-on technical experience in software development, systems engineering or solution architecture. - Proven experience deploying technical solutions in complex client settings. - Experience in a regulated industry (finance, insurance, health): an asset. - Comfort in a regulated environment: an asset. ### Soft skills - Ability to navigate the ambiguity of a new role whose scope is still being refined. - Business curiosity: a genuine interest in understanding the client’s business before proposing a solution. - Empathy and active listening with non-developer profiles (managers, executives, field teams). - A coaching and facilitation mindset when guiding change. - Communication tailored to the audience: expected of everyone, with a higher bar for explaining technical choices to executives. ## Our technologies ## You are comfortable with these tools ### Tools Here's a list of the main softwares and languages we use. You don't need to be familiar with them all, don't worry! - Claude - Claude Code - GitHub Copilot - AWS - Bedrock - LLM - RAG ## Why us? Here at Vooban, we take care of our own. That’s why we have put everything in place to create a welcoming and stimulating work environment where innovation overflows. Our employees’ well-being is paramount, and we do everything in our power to offer extraordinary benefits and an incredible atmosphere. Join us to see what we have in store for you! 01 / 06 ## We care about your well-being We're growing fast with three offices ready to welcome you. Whether you're in Quebec City, Montreal, or Toronto, you have the freedom to choose your workplace, at the office or from home. But we make sure the office vibe is so great, you'll actually want to be there. ### 4-day weeks, all year long! - You can choose between 35, 37.5 or 40-hour weeks. What’s more, each hour of overtime will be paid! - Each month, you receive an allowance to cover your public transportation or parking. Whether it's your bus pass, metro pass, BIXI or À Vélo membership, it's reimbursable up to the eligible amount. If you're based in Quebec City, you can also choose to use our indoor parking. - We have plenty of coffee, tea, beer, fruit, and snacks (and it’s free!) And if cooking’s not your thing, you can always order lunches delivered straight to the office. 02 / 06 ## We have the best work atmosphere Taking care of our own is one of our core values. That’s why our vibrant Social Club organizes a variety of activities. On top of that, we have our many happy hours, our renowned recognition gala, and our must-attend summer and holiday parties. ### You name it, we have it. - As you can see, we love variety: golf tournaments, lively happy hours, tailgates, pub crawls, pilates, yoga, and so much more. And the best part? It’s all on Vooban! - Each team has a monthly budget to carry out team building activities. - From smoothie making to cake tasting, we always finds a way to cheer us up! ## Confoo, a successful happy hour ! We’re so tightly woven that we almost think of calling each other in the morning to dress the same! ## The Snow Pentathlon Every year, we get together for the Snow Pentathlon and give it our all in five sports: running, cross-country skiing, skating, snowshoeing, and running. ## The Vooband at our Christmas Party What could be more memorable than our live Vooban show at festive events like Christmas parties? ## Appreciation Gala Our famous appreciation gala is a fun-filled event where we celebrate the team’s achievements and efforts, making it a highlight of our calendar! ## Our Traditional Summer Party! It is, without a doubt, our most epic event of the year. It includes barbecue, the Vooband, our very own Olympics, and some good old karaoke! ## Yearbook launch A new tradition is born at Vooban: awarding the famous Yearbook! This collection brings together the « best of » past years, memorable photos, and, above all, the best inside jokes of the year! 04 / 06 ## We help you achieve your dreams Whether you wish to gain new career skills or move to Hawaii when you retire, we help you make those dreams come true! ### We have your success at heart - We offer a group RRSP to which Vooban contributes up to 4% of your salary, up to $4,000 per year. - Every employee has access to a training program tailored to their needs and receives a $2,500 bonus upon earning their certification. - Do you have a cause close to your heart? Perfect! Our ESG committee manages a budget dedicated to donations to support causes and organizations that matter to us. And if you’re interested, you can even join the committee! ## An extraordinary feat, 172 km of running! Our ESG committee also aims to encourage the remarkable achievements of our employees, like Robin's trail challenge: 172 km of running known to be extremely challenging! Bring on the challenges! 05 / 06 ## We take care of your health Here at Vooban, we make your mental and physical health our top priority. That’s why we give you access to lots of physical activities and healthcare professionals. ### Balance is everything! - Every year, you get a $500 allowance to help you stay active. Plus, sports activities like spinning, boxing, and even tennis are organized every month! - Your individual health plan is paid in totality by Vooban! - You get access to the Telus Health telemedicine platform so you can consult a doctor online whenever needed. - We have an employee assistance program (EAP) which lets you benefit from a multitude of services for free: legal advice, psychologists, nutritionists, etc. ## The "Défi Entreprise" 2024 Whether you’re a marathon runner or more of a Sunday runner, every year, we sign up for the Business Challenge to push ourselves and, above all, have a lot of fun together. ## Our Famous VooGolf Tournament Every year, we host a golf tournament in which a prestigious trophy is at stake. P.S. Special acknowledgement to David for the gymnastics. ## 1000 KM at the Grand Défi Pierre Lavoie! CHALLENGE WON! Vooban took part in the Grand défi Pierre Lavoie 2024 for the first time! It’s fair to say we’re all pumped up to ride as much as 1000 kilometers. There’s nothing more powerful than that to bond a team! ## Audrey at the summit of Alpamayo, 5947m We’re proud to support employees with a bit between their teeth, like Audrey, who climbed to the top of the 5947-metre-high Alpamayo! 06 / 06 ## We gear you up ! As soon as you arrive, we provide you with all the equipment needed to settle in at home or at the office. Plus, you won’t have to worry about your work attire thanks to our very own Vooshop! ### Cutting-edge tools - We make sure you have nothing but the best: latest generation MacBook Pro, two 24-inch 4k screens and an adjustable ergonomic table. - On your first day, we give you $500 to buy what you’re missing (keyboard, mouse, footrest, etc.) and a gift card so you can get plenty of gear on the Vooshop (clothing, thermos, sport bag, etc.) - You have $120 a month to pay for your cellphone and internet plan. ## Projects like you've never seen before! 01 ## Flyscan ### Project Tech - React - C++ - .net Core - Kubernetes - Docker - Azure Did you know that threat detection on pipelines is currently done by pilots, who must fly over hundreds of kilometres while inspecting the infrastructure for potential dangers. The application we’re working on helps the pilot detect, validate, and report potential threats that the human eye and brain cannot process consistently. > Flyscan allowed us to try all sorts of new methodologies and to carry out their project the way we wanted! Our hr team HR experts ## From Quebec, Montreal and Toronto ## Our offices ## Our office - Montreal Our Montreal office is located directly in Quartier des Spectacles and near Place des arts, which means we are in the center of the action! It's also easily accessible via several Metro lines. ## Work space - Montreal Our new open-plan offices with a modern industrial look are the perfect place for creative exchanges! ## Conference rooms - Montreal Named in honor of different Montreal neighborhoods, nine different conference rooms are accessible at all times for group meetings or simply for a little more peace and quiet. ## The Headquarters - Quebec City More than a simple lunchroom, The Headquarters is the #1 gathering place for all our happy hours. ## The Garnison - Quebec City Without a doubt our most popular meeting room, thanks to our comfortable bean bags! ## The Fortress - Quebec City Our Quebec office has 3 conference rooms and each of them has a completely different décor! ## Our office - Quebec City An open-plan office, fully renovated over the last year. ## The Rampart - Quebec City The perfect room for all your Google Meets. [https://vooban.com/en/careers/join-us/forward-deployed-engineer](https://vooban.com/en/careers/join-us/forward-deployed-engineer) ## Claudia Berthiaume [Talk to me on LinkedIn](https://www.linkedin.com/in/claudia-berthiaume/) ## Join the Vooban Vibe At Vooban, we are looking for dynamic, funny and passionate people. If we take you on our team, it's because you're not like the others; We trust you and we know that you will be able to accomplish great things. [Learn more](https://vooban.com/en/careers/culture) [Apply](https://vooban.com/en/careers/join-us/forward-deployed-engineer)