--- title: "Nationex — Vooban" url: https://vooban.com/en/case-studies/nationex language: en translation: https://vooban.com/etudes-de-cas/nationex --- Case studies # From Collection to Delivery: How Nationex Manages 10 Million Parcels a Year - Client Nationex - Service Artificial Intelligence - Industry Logistics To deliver a five-star service that stands out in the market, it is essential to anticipate the parcel volume the company will handle in order to plan effectively, reduce costs, and adapt to demand. Given the multitude of factors involved, demand forecasting is too complex to be performed manually. The company therefore partnered with Vooban to develop an AI-powered solution to predict daily demand for each of the company’s three key processes: parcel pickup, sorting, and delivery. ## Solution To improve the overall efficiency of Nationex’s supply chain, Vooban developed two AI models that provide forecasts across different time horizons. The short-term model, covering a 7-day window, helps identify key levers to reduce operational costs for the upcoming week. The long-term model, spanning the next 12 months, serves as a decision-support tool for the company’s budgeting process. The primary goal is to predict the daily volume of parcels to optimize operations on the road, at sorting centers, and in depots, while also determining staffing requirements. To support both models, a simulation and visualization tool was created, enabling teams to explore various hypothetical scenarios that could impact planning, such as onboarding a new client or adjusting resource allocation. ## Their experience with us - > This AI project has transformed the way we operate. Today, we plan with confidence. Catryn Pinard CEO of Nationex 89% Results Accuracy for predictions made one week in advance. ## Results Starting from an initial average accuracy of less than 60%, the demand prediction models now achieve 80% accuracy at the six-month mark and up to 89% just one week in advance thanks to the models developed. This level of precision enables much more refined planning, improves the overall supply chain efficiency and contributes to tangible reductions in operational costs, all while minimizing environmental impact. In one of the most successful instances, the model predicted a volume of 50,300 parcels on a day where over 50,000 parcels were actually processed—demonstrating an impressive ability to anticipate demand even under complex conditions. By improving both productivity and service quality, Nationex ensures it remains competitive in a market dominated by major players. Ultimately, an optimized supply chain allows them to take on more clients while keeping operational costs low, paving the way for rapid growth. ## Expertise ## Your one-stop shop for digital transformation. By combining the best of data, artificial intelligence and web and mobile development. Solutions designed to optimize your processes and accelerate your growth. ### Services Services ### Artificial Intelligence [https://vooban.com/en/expertises/services/artificial-intelligence](https://vooban.com/en/expertises/services/artificial-intelligence) Services ### Web + Mobile Development [https://vooban.com/en/expertises/services/web-mobile-development](https://vooban.com/en/expertises/services/web-mobile-development) Services ### Data Engineering + BI [https://vooban.com/en/expertises/services/data-engineering-bi](https://vooban.com/en/expertises/services/data-engineering-bi) Services ### Cybersecurity [https://vooban.com/en/expertises/services/cybersecurity](https://vooban.com/en/expertises/services/cybersecurity) ## News ### Blog, Announcements, and More! [ALL articles](https://vooban.com/en/articles) - [Retirements: how artificial intelligence can prevent the loss of corporate expertise](https://vooban.com/en/articles/2026/05/retirements-how-artificial-intelligence-can-prevent-the-loss-of-corporate-expertise) Artificial intelligence 04 May. 2026 - [Multi-Agent AI Systems: The Next Competitive Advantage](https://vooban.com/en/articles/2025/11/multi-agent-ai-systems-the-next-competitive-advantage) Artificial intelligence 03 Nov. 2025 - [Vooban launches two new divisions in agentic AI and cybersecurity to affirm its role as a Canadian leader in applied AI](https://vooban.com/en/articles/2025/09/vooban-launches-two-new-divisions-in-agentic-ai-and-cybersecurity-to-affirm-its-role-as-a-canadian-leader-in-applied-ai) Artificial intelligence 23 Sep. 2025 - [What if AI weren’t just the CTO’s business… but the CFO’s?](https://vooban.com/en/articles/2025/08/what-if-ai-weren-t-just-the-cto-s-business-but-the-cfo-s) Artificial intelligence 28 Aug. 2025