Before you say you don't require such tools, ask yourself whether you really have the time to analyze all the relevant variables affecting an employee's performance. Beyond the accuracy of AI analytic capabilities, technology also represents a significant potential time-saver!
Obviously, I can't write this article without mentioning the ethical aspect of AI in human resources. You've probably heard about instances in the media where AI models were removed from circulation because they were racist or non-inclusive. It's evident that a company cannot afford to make headlines because its AI tool has shown discrimination against candidates for no reason.
According to a study, 19% of companies that have introduced AI in their HR processes have reported incidents where automation or AI accidentally overlooked or excluded qualified candidates. This shows that the automation process should not be taken lightly while choosing your next tools.
To avoid any bias, it is crucial to have high-quality and diversified data. Above all, call on an expert AI team who can identify potential distortions and correct them if necessary. But really, the question that arises is whether Human Resources is the right department to start full automation with AI.
Have you considered if other departments in your company could benefit from AI transformation? A department that is less sensitive regarding potential human bias and doesn't threaten to damage your business culture so much?
Ultimately, the important thing to remember is that AI will not replace jobs, but rather transform and enhance them. However, it will undoubtedly make you better at what you do on a daily basis and much more efficient! If you need help figuring out where to start, begin with small projects such as the automatic analysis of simple criteria in the CVs you receive.
The worst-case scenario would certainly be if a company goes too far with using AI in human resources, leading to the complete dehumanization of its processes. Nevertheless, it's also essential to consider AI can be a valuable solution if appropriately used. When implemented correctly, it can positively impact the HR department, just like almost every other department in a company.